Why Respite Connection?

Why  Respite Connection may be the best match for you…

  • We are a local, family-owned agency with a personal drive to provide excellent care
  • Families are assigned to a Service Supervisor to coordinate their services.  When you have questions, you know who to call.
  • Access to our professional, trained employees
  • The opportunity to build lasting relationships with care providers

Empowering You!

  • Our website offers access to information about how you have used your services.  Families can view the hours that have been submitted to our office by logging into a secure portal (Staff can view the hours they’ve been paid as well)
  • We offer quick, streamlined processes for starting and receiving services
  • Individualized services to fit your family’s schedule, preferences and needs
  • Families and direct care providers set their own schedule together and communicate directly with each other. This allows for flexibility in scheduling without having to call our office
  • Families can refer family members or family friends for employment, allowing them to work with someone they already know and trust
  • When we match your family with a staff, your Service Supervisor will have an in-person introductory meeting to ensure your staff know everything needed to provide great care
  • We ensure your direct care staff have everything they need, including all waiver-required trainings as well as ensure compliance with other state and federal laws, including Medicaid and employment laws.

Fun!

  • Sponsored events for your entire family!  Pool parties, hayrack rides at the apple orchard, skating parties, bowling parties…don’t miss these fun activities!
  • Free access to partner facilities during Respite or SCL shift
    • Greater Des Moines YMCA facilities
    • Courage League Sports (during open gym times)
  • Sibshop – A support group designed for siblings of children with special needs, managed by Licensed Mental Health counselors